Because your happiness is of paramount importance to us, we thoroughly inspect our items before shipping. We gladly accept returns on all eligible products (see below). NO QUESTIONS ASKED. Please advise us by selecting the "Returns" link at the bottom of our site under Customer Service. Advise us of any items you wish to return and we shall provide you with an RMA #.
In order to qualify for a refund of the item cost, the item must be returned in original resaleable condition, tags intact and in original packaging. Shipping costs are not refundable. Federal law prohibits the return of articles worn against the body for health and sanitary reasons. Please CHECK MEASUREMENTS before purchasing.
Exchange or Return Product Eligibilty
Products must be:
|•||In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.|
|•||Odor-Free (Any odors on the product will render the product ineligible for exchange)|
|•||Item(s) must be returned within 10 days of receiving your original order.|
The following items are not returnable:
All lingerie (panties, bras, slips, bustiers, waist cinchers, stockings, girdles etc.)
How To Exchange or Return
Repackage your item(s) along and include a copy of the Exchange/Return Authorization Form emailed to you, then mail it to the address on the form within 14 days of receipt of original shipment.